Return Policy
Return Policy
At WithYourGift, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’ve made the return process as easy and straightforward as possible.
30-Day No-Hassle Return
We offer a 30-day no-questions-asked return policy. If you’re not satisfied with your purchase, simply return it within 30 days from the date of delivery, and we will refund your money — no hassles, no complications.
Conditions for Returns:
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Items must be returned in their original condition, unused and in the original packaging.
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Please include the receipt or proof of purchase when returning your item.
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Return shipping costs are the responsibility of the customer unless the item was defective or we made an error with your order.
One-Year Warranty
In addition to our return policy, all our products come with a 1-year warranty. If your product becomes defective within the warranty period, we will provide a free replacement or repair.
Warranty Details:
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The warranty covers manufacturing defects, but does not cover damage caused by misuse or accidents.
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For warranty claims, please contact our customer service team at support@withyourgift.com with a description of the issue and proof of purchase.
How to Return an Item
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Contact Us: Email us at support@withyourgift.com to initiate your return. Our team will guide you through the process and provide you with a return shipping label if applicable.
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Package Your Return: Ensure that the item is packed securely in its original packaging (if possible) to avoid damage during return shipping.
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Return Shipping: Send the item back to us using the return label provided. Once we receive the item, we will process your refund or exchange.
Exemptions
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Personalized or custom-made items are not eligible for returns unless they are defective or damaged upon arrival.
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Gift cards are non-returnable and non-refundable.
Your satisfaction is our top priority, and we’re here to ensure your shopping experience is as enjoyable as possible. If you have any further questions or need assistance, feel free to reach out to our customer support team.